Managed Services

managed-services

Managed services:

Power-Up Critical Areas

The benefits of managed services could not be more understated as having managed services with NTC is like gaining an additional IT department with seasoned IT professionals delivering and maintaining day-to-day operations. Here are some of the benefits:

benefits

  • Cost Control:

    By having a fixed monthly charge, it helps better in predicting the IT expenditure cost.

  • High Availability:

    24 x 7 Managed services ensure constant availability of mission critical IT services.

  • Future Proofing:

    Managed services team like NTC are constantly keeping up to date with product and solution releases to offer to customer.

  • Core Competencies:

    Having managed services effectively relieves the customer’s overhead of maintaining large number of headcounts and be focus on developing core business competencies.

At NTC, we CARE for your businesses and wants you to succeed, thus, we created several proprietary aiCARE Managed Service models to cater to different organization’s needs. These includes:

Managed Service models

  • 8 x 5 or 24 x 7 Service Desk
  • Incident Response
  • Resolution of issues
  • Troubleshooting of infrastructure / services
  • Proactive Health monitoring
  • Backup of environment
  • Continuous optimization