Modern work space:
The Dynamic Business Environment. The world is reinventing the way it does business.
The brisk pace of technology innovation, the fast changing society has redefined the IT landscape resulted a drastic transformation of enterprise technologies, architecture and processes. These changes in the market, in business environment and the impact of technology all end up with “THE USER”! This user may equally be part of the company workforce, the employees, or a customer of that company – in effect both interact, all be it in different ways – with the Workspace
As a Technology Service Provider, it’s important to recognise this. And at NTC we know success in the Digital Age starts and finishes with the consistent quality of the user experience. Putting the “User” at the centre and his/her experience with the tools across that business workspace is ever more critical. Personal choice, a personalised experience, an ability to easily collaborate and communicate and the ability to work from where-ever that user needs is no longer a nice to have: it is essential.
NTC’s modern workspace program have combined our workspace expertise with our End Point Computing, Infrastructure, Security & cloud knowledge to develop an end-to-end capability that positions us strongly right across the Technology field.
Our Portfolio ranges from the provision of Data centre space and management, through “Cloud infrastructure”, to all the latest Software defined Solution such as Software Defined Storage, Networking & WAN implementation.
Proactive analytics tooling integrated into our solution, Service desk integration now enhances the desk agents ability to diagnose – without the end user being an IT expert
Existing ITIL processes are enhanced, Problem Management becomes “Proactive Problem management”
Configuration management can now take Analytics data as an input, and fix one fix many becomes the norm – (one issue, search of the entire workspace data base – a fix pushed to all )
In a nutshell to assist our customer on their journey of modernising work space, following are the services that we provide: